adaptive patient engagement solutions
accelerate brand growth.
increase patient lifetime value.
boost profitability.
scale personalized 1:1 support.
solutions
adaptive patient engagement solutions
accelerate brand growth.
increase patient lifetime value.
boost profitability.
scale personalized 1:1 support.
solutions
PatientHERO technology unifies data and connects patient touchpoints to deliver a personalized, consistent and coordinated engagement, education, and support experience through digital and personal channels. Turn fragmented data and siloed systems into a seamless patient experience and stronger brand performance.
Over 50% of patients disengage after their first year and adherence rates can drop by up to 75%*. PatientHERO solutions proactively intervene to head off patient drop-off points — to maximize adherence, loyalty, and TRx growth.
The PatientHERO low-code platform gives you the power to launch a unique program rapidly and adapt to changing market conditions easily, without developing software from scratch. Combining speed with real-world data and Behavioral Intelligence, PatientHERO programs maximize your market presence.
Enhance your patient support program with personalized experiences to increase enrollment, satisfaction, retention, and loyalty — expanding lifetime value and gross margin through sustained adherence and maximized return per patient.
Relevant, personalized, and timely interactions increase patient understanding, self-advocacy, and adherence — at scale — helping you reduce drop-off, maintain profitability, and protect share of market.
Gain a deeper understanding of patients and caregivers over the course of their real-world treatment journey. Leverage insights to fine-tune your program, nurture prospective patients, reduce the cost of acquisition, optimize brand performance, and drive higher returns.
Through low-code efficiency, PatientHERO solutions can help you achieve bespoke performance without bespoke timelines or budgets. Previous programs have delivered returns such as positive ROI in 9 months, and adherence rates that remain above 80% after multiple years.
For more than 25 years, Antics has created unique, engaging, high-performing, cost-effective customer experience solutions for leading companies including Actavis Pharmaceuticals, Allergan, Bausch+Lomb, Celgene, Octapharma, ThermoFisher Scientific, Watson Pharmaceuticals, and others — with a 100% success record across every engagement.
You can bank on our digital CX leadership, best-in-class enterprise software, sophisticated data management and analytics, life sciences and marketing lifecycle expertise, and professional senior-level team. Working with Antics means partnering with a can-do organization that is fully committed — not just to you and your solution, but to your results and ongoing business success.
IgCares is a support and education program for people living with PI. Patients enroll through a website or mobile app, gaining access to support services such as copay and benefits investigation, nurse educators, an infusion tracking app, medical waste recycling, and a wealth of educational material, presented to patients as their needs evolve. A charitable donation feature helps keep patients engaged and elevates brand affinity. Enrollment, engagement, and retention metrics are particularly strong: the program reached positive ROI in 9 months and sustained over 80% adherence in year three, with 88% members likely to recommend the program.
Factor My Way is a support and education program for people living with a bleeding disorder. The program serves patients with multiple conditions, providing access to professional and peer support, financial assistance, therapy and lifestyle education, and digital events. Each patient enjoys a personalized experience based on their actions, condition, and stage in the treatment lifecycle. A majority of the company’s patients have enrolled in the program, and over 80% patients indicated satisfaction or extreme satisfaction with the program and say they're likely or very likely to recommend it.
I Am Generess is an education and engagement program for patients using an oral contraceptive. The program includes a body tracker app that also provides education, engaging quizzes, and activities that allow patients to earn and direct the manufacturer’s charitable donations to participating organizations. PatientHERO technology tracks refills and refill rates, delivering intervention communications to patients as needed. Popular with patients, this successful program has hundreds of thousands of members and has established clear differentiation in a competitive market. Members stay on product 2x longer than non-members, and the brand achieved number 3 position in its crowded category in its second year after launch.**
* QVIA Patient Engagement & Support Infographic, 2024
** Per program retention studies conducted by Antics.
Let's talk about the possibilities for your brand or franchise. To schedule a discussion or demo, please send the information below or call us at (650) 595-4200 x200.